Online Holiday Shopping Got an AI Boost, Says Salesforce
Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.
Artificial intelligence (AI) played a significant role in boosting online sales during the recent holiday season, Reuters reports, citing a report by Salesforce. The software company's analysis of data from 1.6 trillion page views on its platform reveals that AI-powered chatbots helped drive a nearly 4% year-over-year
In 1988, Intel's then-CEO Andy Grove published a book titled "Only the Paranoid Survive," urging companies to adapt to market shifts and disrupt even their own successful models. The book became a business classic, a gospel of sorts in Silicon Valley. Ironically, Intel, once the undisputed