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Salesforce

Salesforce Hiring Spree Fueled by AI Agent Demand

Salesforce is on a hiring spree, aiming to recruit over 1,000 employees to support the growing demand for its new Agentforce solution, reports CX Today. Agentforce, launched last month, is a platform layer that enables companies to easily deploy AI agents, enhancing Salesforce workflows. The solution is powered by

Shopify Takes Aim at Salesforce, Bragging About Customer Gains

Shopify, the online shopping specialist, is making bold claims about its success in attracting large-scale businesses, including those previously loyal to Salesforce, reports CX Today. The company is touting "the mass migration" of customers from Salesforce to Shopify, citing lower prices as a key driver. Shopify Chief Operating

Can Salesforce Outpace Silicon Valley's AI Darlings?

Salesforce is making a bold move into the crowded field of enterprise AI. While newer entrants like OpenAI and Anthropic generate buzz with their chatbots, Salesforce is betting big on "agents" – a new generation of AI tools designed to go beyond conversation and actually perform tasks. Parmy Olson

Salesforce Acquires AI Voice Agent Startup Tenyx in Bid to Bolster AI Capabilities

Salesforce announced Tuesday its agreement to acquire Tenyx, a developer of AI-powered voice agents, signaling a renewed focus on strategic acquisitions to fuel growth in the competitive AI landscape. While the financial details of the deal remain undisclosed, Salesforce confirmed that the acquisition is expected to close in the third